I used to dread sales calls. Like, physically dread them. Sweaty palms, rehearsing my pitch in the mirror, feeling like I was about to ask someone to do me a personal favor.
And the worst part? My energy on those calls was exactly what you’d expect from someone who felt that way. Desperate. Apologetic. Willing to discount at the first sign of hesitation.
I would get off those calls and feel like I needed a shower.

Then I learned something that changed everything: selling doesn’t have to feel like selling. Not when you do it right.
Most sales training was built by (and for) men in corporate environments. It’s about pressure. Urgency. Overcoming objections. “Always be closing.”
That approach works for some people. It has never worked for me. And it doesn’t work for the vast majority of women I coach.
Not because women can’t sell. But because the women I work with want to sell in a way that feels aligned with who they are. They want clients who choose them, not clients who were pressured into a yes.
That’s what trust-based sales is about. And it’s how our students consistently close $3,000+ retainers without scripts, without pressure, and without feeling like they sold their soul.
Half of the “sales problem” most agency owners face isn’t a sales problem at all. It’s a lead quality problem.
If you’re getting on calls with people who have a $300 budget and you charge $3,000, no amount of sales skill is going to bridge that gap.
Before anyone gets on your calendar:
This isn’t gatekeeping. It’s respecting everyone’s time, including yours.
The biggest mistake on a discovery call is launching into your pitch. Talking about your packages, your process, your results.
Instead, spend the first 15-20 minutes of a 30-minute call just listening.
Ask questions like:
When you listen deeply, two things happen. First, you understand exactly what they need (which makes your recommendation way more compelling). Second, they feel heard. And people buy from people who make them feel heard.
Imagine going to a doctor who started writing prescriptions before asking about your symptoms. You’d walk out immediately.
But that’s what most agency owners do on sales calls. They hear “I need social media help” and jump straight to “here’s my package.”
Instead, after listening, reflect back what you heard:
“Based on what you’ve shared, it sounds like the main challenge is [specific problem]. What you need is [specific solution], and here’s how I’d approach it.”
Now you’re not selling a package. You’re prescribing a solution to their specific problem. That feels completely different to the person on the other end.
Most agency owners present three tiers: basic, standard, premium. This feels safe because you’re giving them choices.
But what it actually does is create confusion. And confused people don’t buy.
After diagnosing their needs, present the ONE option that’s right for them:
“Based on everything we talked about, here’s what I recommend. [Specific package, specific deliverables, specific outcome they can expect]. The investment is $3,000 per month.”
One option. Clear deliverables. Connected to the specific problem they told you about 10 minutes ago.
After you share your recommendation and pricing, stop talking.
This is the hardest part. Your instinct will scream at you to fill the silence. To justify the price. To offer a discount. To say “but I’m flexible.”
Don’t. Let them process. Let them think. Let them speak first.
Often, what comes after the silence is “that sounds great, how do we get started?”
And if what comes after the silence is an objection, that’s okay too. Objections aren’t rejections. They’re requests for more information.
“That’s more than I was expecting to spend.”
Instead of panicking and discounting, try:
“I totally understand. Can I ask what you were budgeting for this?”
Then listen. Sometimes the gap is small and you can adjust scope slightly. Sometimes they genuinely can’t afford it, and that’s a qualification issue for next time.
What you never do: apologize for your pricing. Your pricing reflects the value you deliver. The right client will see that.
When you sell from a place of service instead of pressure, the people who say yes are incredible clients. They trust your expertise. They respect your boundaries. They pay on time. They refer their friends.
Because the foundation of the relationship was built on trust from the very first conversation.
That’s the magic of the MAGNET Framework. When Mindset, Authority, Lead Generation, Client Relationships, and Systems are all working together, the sales piece becomes the easiest part.
What if I’m not confident enough to present $3K pricing?
Confidence comes from practice, not from waiting until you feel ready. Raise your prices incrementally if a big jump feels scary. But know that the women in our community who made the leap all say the same thing: “I wish I’d done it sooner.”
How long should a discovery call be?
25-30 minutes is the sweet spot. Long enough to listen, diagnose, and present your recommendation. Short enough to respect everyone’s time and maintain energy.
What if they want to “think about it”?
That’s normal and okay. Say “Absolutely, take your time. I’ll send you a recap email with everything we discussed, and I’ll follow up in 48 hours. Does that work?” Then actually follow up. Most deals close in the follow-up, not on the first call.
Should I send a proposal after the call?
Yes, but keep it simple. One page. The problem they shared, your recommended solution, the investment, and next steps. Don’t give them a 15-page document to read. The call did the heavy lifting. The proposal just confirms it.
How do I know if I’m charging enough?
If every prospect says yes immediately, you’re probably too cheap. You should be getting some “let me think about it” responses. A healthy close rate is 30-50%. If you’re closing 80%+, raise your prices.
Take the free 2-minute MAGNET Business Diagnostic and find out exactly where your gaps are.
Or if you already know you want in: Book a free call with our team →
Closing $3K clients starts with finding the right people. Here’s where to look:
The key difference: $3K clients don’t respond to “I’ll post for you.” They respond to “I’ll build a marketing strategy that generates revenue.” Position accordingly.